Having trouble with Discord
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it tells me to claim the account, yet when i enter my email, it tells me it already has a account
what can i do to reset it? i tried their help, but i must be missing something -
You have to find the account you first used, our server security has email validation required. So you login via your email to discord. You keep logging in with multiple accounts and it may be confusnig the system, I can take a while and figure out which ID is the one last used, but it may not be reliable.
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@Darlene-Te-len Are you using the web interface, or the app?
I remember I had this problem too, the first time- I meant to log in, but instead clicked on something that was for creating a new account... so it created a NEW username, just like the one I had before, WITH A DIFFERENT IDENTIFYING NUMBER after a hash/numbersign symbol ("#") . I think I had to poke around until I found the actual log in button, and /or login with my email instead of a user name, in order to get in. As @Forte said, another issues I had was that I needed to go to my email, and click a button in the email discord sent me, to prove it was my email, before it would let me access some things... (like the city of arabel channel)
If I'm just confusing things more, I will delete this comment.
I hope this helps a bit.
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it will not let me download the app, it pops open the email window, which it tells me is already registered, but gives no lost password option
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Have you confirmed the account via the email?
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no, it has not given me that option
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Hm, check you trashbin and spam folder. If the email already has an account it should had sent an email
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it is up and running now, thank you for all the help, i would not have been able to figure it out with out the help provided here hugs
and thank you to the DMs for help in the transfer